📩 Contact Straitenn

We value every customer and want your experience with Straitenn to be smooth, simple, and satisfying. If you have any questions about your order, our products, or shipping, our support team is here to help.

💬 Get in Touch

📧 Email Support
info@straitenn.com
We usually reply within 24 hours (Mon–Fri).

Frequently Asked Questions

⏱ How long does shipping take?
Since we ship directly from our international suppliers, delivery usually takes 7–15 business days, depending on your location. You’ll always get a tracking link once your order ships.

📦 How can I track my order?
Once your order is processed and shipped, you’ll receive an email with a tracking number. You can use this to check real-time updates.

🔄 What is your return/refund policy?
We offer a 30-day return policy for items that are defective, damaged, or incorrect. Simply email us at info@straitenn.com with your order number and we’ll guide you through the process.

🧍 Can I wear the posture belt under clothing?
Yes! Our belt is designed to be lightweight, breathable, and discreet, making it easy to wear under everyday outfits.